FedNat home insurance review: nN longer in business

FedNat Insurance went out of business in 2022 and is no longer writing home insurance policies. Find out what this means if you still have an open claim with FedNat.

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Jennifer GimbelSenior Managing Editor & Home Insurance ExpertJennifer Gimbel is a senior managing editor at Policygenius, where she oversees all of our insurance coverage. Previously, she was the managing editor at Finder.com and a content strategist at Babble.com.

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FedNat Insurance

FedNat Insurance logo

Policygenius rating

Our proprietary ratings methodology takes multiple factors into account, including customer satisfaction, cost, financial strength, and policy offerings. See the “Ratings methodology” section for more details.
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2.6

AM Best rating

AM Best is a global credit rating agency that scores the financial strength of insurance companies on a scale from A++ (Superior) to D (Poor).

NA

Cost

Using a mix of internal and external rate data, we grade the cost of each insurance company's premiums on a scale from least expensive ($) to most expensive ($$$$$).

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The bottom line

UPDATE: As of March 2023, Federated National (FedNat) Insurance is no longer in business and stopped selling home insurance in the seven states it used to write policies in: Alabama, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Texas.

FedNat was deemed insolvent last fall and placed into liquidation on September 27, 2022. Three months later, its holding company filed for Chapter 11 bankruptcy, listing $33.8 million of assets and $171 million of debts in its bankruptcy petition.

The increase in devastating weather events that hit the Southeast in recent years combined with high reinsurance costs and costly claims litigation that’s plagued the Florida insurance market all led to FedNat’s demise.

What does this mean if I used to have FedNat home insurance?

Before its liquidation, FedNat entered into agreements with several home insurance companies to offer replacement coverage to its policyholders. 

In Florida, policyholders had the option to transfer their coverage to Monarch Insurance. And in Alabama, Mississippi, South Carolina, Louisiana, and Texas, policyholders could transfer their coverage to SURE Insurance (a subsidiary of SageSure).

There aren’t any insurance companies listed for Georgia policyholders, which means their policies were likely canceled without the choice of moving coverage to a different company.

What if I purchased NFIP flood insurance through FedNat?

Your NFIP flood insurance policy is still active, though you’ll need to reach out to National Flood Services going forward for any questions regarding claims or your policy.

  • National Flood Services customer service: 800-219-3102

  • National Flood Services claims: 800-759-8656

What happens to FedNat claims that are still open or if I need to file a new claim?

FedNet claims are still being processed, even though the company has been liquidated. And you have until September 27, 2023 to file a new home insurance claim with FedNat. 

Here’s where to turn to for help based on the state your FedNat home insurance policy was purchased in:

Florida

If your policy was taken over by Monarch National, you can reach out to their customer service team for updates on your claim or to file a new claim by calling 800-293-2532 or emailing uwinfo@monarchnationa.com.

For all other Florida policyholders, the Florida Insurance Guaranty Association is handling claims for FedNat policies. However, there might be a delay in claims processing as they gather claim files and data from FedNat. In the meantime, you can continue to reach out to FedNat to check your status of an existing claim or to file a new one by calling 800-293-2532.

Georgia

FedNat policyholders in Georgia can contact the company directly by calling 800-293-2532 for questions about existing claims or to file a new claim.

Alabama, Louisiana, Mississippi, South Carolina, and Texas

For claims filed before July 1, 2022, your state’s Guaranty Association is handling claims for FedNat policies. However, like with Florida, there might be a delay in processing time as they gather files and data from FedNat. In the meantime, you can continue to reach out to FedNat to check your status of an existing claim by calling 800-293-2532.

If your policy was taken over by SURE Insurance, you can check the status of claims filed after July 1, 2022 or file a new claim by calling SURE's customer service team at 888-346-6907.

Have more questions about FedNat? Check out these frequently asked questions about FedNat provided by the Florida Department of Financial Services.

Pros

  • Available in high-risk states that are often difficult to find coverage in

Cons

  • Terrible customer service ratings — it received over 5 times the number of complaints of similar-sized insurers in 2021

  • Poor outlook for the financial stability and future of the company

Basic coverages offered

FedNat home insurance policies include these six standard coverages to protect your home, belongings, and personal liability:

  • Dwelling coverage: Pays to repair or rebuild the structure of your home after a covered loss.

  • Other structures coverage: Pays to repair or rebuild other structures on your property not connected to your home, including detached garages, storage sheds, and fencing.

  • Personal property coverage: Pays to repair or replace your personal belongings after a covered loss, including furniture, clothing, tech gadgets, and other stuff you own.

  • Loss of use coverage: Pays for hotel stays, restaurant bills, pet boarding fees, and other temporary living expenses after a covered loss if you need to live elsewhere while your home is being rebuilt.

  • Personal liability coverage: Pays for legal and medical expenses if someone is injured or their belongings are damaged while at your home and you’re found legally responsible.

  • Medical payments coverage: Pays for small-dollar medical bills if someone is injured while at your home — regardless of who is at fault.

Additional coverages offered

You can add these additional coverages to your FedNat home insurance policy for even more protection:

  • Equipment breakdown: Pays to repair or replace AC units, water heaters, and other home systems that are damaged due to mechanical breakdown

  • Service line: Pays to repair or replace underground pipes or wires on your property that are damaged due to a leak, break, tear, rupture, or collapse. 

  • Flood insurance: Offers flood insurance coverage through the National Flood Insurance Program (NFIP), a government program run by the Federal Emergency Management Agency (FEMA).

  • Personal umbrella insurance: Offers additional personal liability protection for expensive medical or legal bills you’re found legally responsible for. 

  • Identity theft: Offers everything from assistance with your credit reports to attorney fees resulting from identity fraud to help replacing personal identification documents destroyed in a natural disaster.

  • Landlord insurance: Includes coverage for the structure of your rental property, liability situations, loss of rental income, and landlord furnishings and appliances.

  • Condo insurance: Purchased as a supplement to your condo association’s master policy, condo insurance covers your personal belongings, the interior structure of your condo unit, and personal liability.

  • Renters insurance: Purchased by tenants, renters insurance covers the personal belongings in your rental home or apartment against fire, vandalism, theft, windstorms, and water damage, as well as personal liability and loss of use coverage.

Ratings methodology

Price

3.0/5

Our price rating scale looks at home insurance rates for a policy with $300,000 in dwelling coverage, as well as the total number of discounts offered. FedNat Insurance’s average annual rate of $2,250 is 17% higher than the national average.

Customer experience

3.5/5

Our customer experience scale uses data from the National Association of Insurance Commissioners (NAIC) complaint index. FedNat has a score of at 5.74, which means it received over 5 times more complaints than expected for a company of its size in 2021. (The expected number would be 1.0.)

Coverage options

3.2/5

Our coverage options rating is based on both the number and quality of additional coverage and policy options offered by the company. FedNat scores below average compared to other regional home insurance companies.

Financial strength

1.0/5

Our financial strength rating is a weighted combination of three industry-leading metrics to measure a company’s financial health: AM Best, Standard & Poor’s (S&P), and Moody’s.

Since FedNat Insurance is not rated by any of these companies, we based it on its most recent rating with Demotech, a smaller rating firm that also measures the financial strength and stability of insurers. The rating firm downgraded FedNat Insurance from an “A” rating to an “S” for substantial rating in April 2022, then withdrew its rating altogether in August 2022. 

That rating withdrawal combined with FedNat’s catastrophe losses in recent years has led to a poor outlook for the future of the company. 

Compare other home insurance companies now that FedNat is out of business

How much does FedNat home insurance cost?

The average cost of home insurance with FedNat Insurance is $2,250 per year for a policy with $300,000 in dwelling coverage. This is 17% more expensive than the national average. 

Here’s the average yearly cost of FedNat Insurance home insurance for five different levels of dwelling coverage:

Dwelling coverage limit

Average annual cost

$100,000

$818

$200,000

$1,526

$300,000

$2,250

$400,000

$2,977

$500,000

$3,758

Rates are based on our analysis of 2022 sample home insurance quotes from across the country provided by Quadrant Information Services. Actual rates will vary based on location, policy limits, coverages, claims history, and other factors.

What discounts does FedNat Insurance offer?

Most insurers offer ways to help you save on the cost of home insurance. FedNat only mentions one discount that you'll get for signing up for a paperless policy. Reach out to an agent to find out if you qualify for other home insurance discounts.

FedNat home insurance state availability

FedNat used to offer home insurance in seven states: Alabama, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Texas.

FedNat Insurance vs. other home insurance companies

Compare FedNat Insurance to other home insurance companies that are still in business:

Company

Policygenius rating

AM Best rating

Cost

FedNat Insurance

2.6/5

NA

$$$$

Auto-Owners Insurance

5.0/5

A++

$$$$$

Auto-Owners Insurance

5.0/5

A++

$$$

Kin

5.0/5

NA

NA

Kin

5.0/5

NA

NA

Alfa Insurance

4.1/5

A

$$$$

Frontline

4.1/5

A-

NA

Florida Peninsula Insurance

3.9/5

NA

$$$$

SageSure

3.9/5

NA

NA

Slide Insurance

3.9/5

NA

NA

Homeowners Choice

3.7/5

NA

$$$$

Tower Hill

3.6/5

B

$$

Security First Insurance

3.3/5

NA

$

Louisiana Citizens

2.6/5

NA

$$$$$

Citizens Property Insurance

2.5/5

A

$$$$$

Texas FAIR Plan

2.3/5

NA

$$$$$

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Frequently asked questions

Why did FedNat Insurance go out of business?

The increase in devastating weather events that hit the Southeast in recent years combined with high reinsurance costs and costly claims litigation that’s plagued the Florida insurance market all led to FedNat going out of business.

What happens to my NFIP flood insurance policy now that FedNat is out of business?

Your NFIP flood insurance policy is still active, though you’ll need to reach out to National Flood Services going forward for any questions regarding claims or your policy.

  • National Flood Services customer service: 800-219-3102

  • National Flood Services claims: 800-759-8656

Is Monarch National insurance owned by FedNat?

Monarch National is a wholly owned insurance company that’s managed by FedNat.

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