The bottom line
MetLife no longer offers auto insurance. In 2021 MetLife sold its property and casualty business to the Farmers Insurance Group.
That means MetLife stopped accepting new auto customers, and its existing auto policyholders now receive coverage and claims support from Farmers (MetLife is still a life insurance company, and also offers dental, vision, pet, accident, and disability insurance).
Drivers didn’t have to stick with Farmers if their policies were transferred from MetLife, but it might be a good idea. We awarded Farmers auto insurance 4.4 out of 5 stars thanks to its coverage offerings and strong customer service.
→ Read more about what we think of car insurance from Farmers
Who bought MetLife auto insurance?
Farmers Insurance purchased MetLife’s auto and home insurance business in 2021. When the sale took place, MetLife transitioned its car and home insurance policyholders to Farmers, keeping their coverage levels and rates the same.
Old MetLife car insurance policyholders would have received updated rates and coverage options once it was time to renew their existing policies with Farmers.
Does MetLife insurance still exist?
Although it no longer offers auto insurance, MetLife still exists. You can still get life, health, dental, vision, disability, and pet insurance from MetLife. If you were someone who bundled their car insurance with another one of these forms of coverage before MetLife’s sale, those policies wouldn't have been affected.
Information for former MetLife policyholders
Former MetLife policyholders with questions about their car insurance should contact Farmers. Drivers can download the Farmers app or check the company’s website to manage their policy, report a claim, and contact a customer service representative to ask questions about their coverage.
Alternatively, drivers can call Farmers at 800-435-7764 to make a claim over the phone. They can also contact the company's general customer service line at 888-327-6335.
Frequently asked questions
Who took over MetLife insurance?
Farmers took over Metlife's home and auto insurance business in 2021. MetLife did not sell its other insurance lines, like its life, health, and dental coverages.
Was MetLife good at paying claims?
The last time that MetLife was included in J.D. Power’s Auto Claims Satisfaction survey, MetLife customers were satisfied with its claim service. MetLife ranked sixth among competitors for claims satisfaction in 2020.
How much did car insurance from MetLife cost?
The average cost of car insurance from MetLife was $192 per month, or $2,303 per year. That made MetLife one of the more expensive car insurance companies.
Author
Andrew Hurst is a senior editor at Policygenius who has spent his entire career writing about life, disability, home, auto, and health insurance. His work has been featured in The New York Times, The Wall Street Journal, the Washington Post, Forbes, USA Today, NPR, Mic, Insurance Business Magazine, and Property Casualty 360.
Editor
Anna Swartz is a senior managing editor who specializes in home, auto, renters, and disability insurance at Policygenius. Previously, she was a senior staff writer at Mic and a writer at The Dodo. Her work has also appeared in Salon, HuffPost, MSN, AOL, and Heeb.
Questions about this page? Email us at editorial@policygenius.com.
